Thandi

Your practice closes at 5.
Thandi doesn't.

Thandi answers your patients on WhatsApp, books real appointments into your practice software, and hands over to you the moment you want in.

POPIA-compliant · Books into your practice software · You can step in any time

01

The quiet leak

Every unanswered message is a patient who books somewhere else.

Your front desk today

  • WhatsApps that arrive after hours sit unread until morning
  • The phone rings while you have both hands in a patient's mouth
  • No-shows because nobody had time to send reminders
  • Unpaid accounts that nobody enjoys chasing

With Thandi

  • Every patient message answered in seconds, day or night
  • Bookings go straight into your diary — real slots, no double-booking
  • Automatic reminders patients can confirm or move by replying
  • Polite account follow-ups, sent for you

02

What is it costing you?

per month walking past your front desk

An estimate — your numbers will differ.

03

Live in days, not months.

1

Connect your WhatsApp number

We handle the Meta setup, or give you a fresh number.

~1 day
2

Thandi learns your practice

Your hours, treatments, rules and tone — she answers like your own front desk.

an afternoon
3

We connect your practice software

Bookings land in your real diary, not a spreadsheet.

depends on your PMS
4

Go live

Watch every conversation from your admin panel — and take over any chat, any time.

day one

04

What she does all day.

WhatsApp answering & booking

Real diary slots offered and booked, 24/7.

Reminders

Patients confirm or move appointments just by replying.

New-patient registration

Details captured before they arrive — POPIA consent built into the first message.

Account follow-ups

Friendly payment reminders that keep cash flowing.

Human handover

She escalates to you on WhatsApp — and you can step into any conversation live.

Practice pause

Closed unexpectedly? One switch and every patient gets a courteous away message.

05

Built for South Africa.

  • POPIA-compliant — consent handled in the very first message
  • Data hosted for South African practices
  • WhatsApp-first, because that's where your patients already are
  • Knows what a medical-aid question is — and what she must never answer on your behalf
  • Runs in the cloud: a power cut at the practice doesn't take your front desk down

06

Simple, modular pricing.

Base

WhatsApp receptionist · bookings · reminders · registration

Accounts

add-on

Voice

add-on · coming soon

Broadcasts

add-on · coming soon

Pricing is per practice — chat to us and we'll quote for yours.

Hear her answer for your practice.

Chat to Thandi on WhatsApp